Our Terms and Conditions
You will be enrolled in our monthly membership program. Your credit card will be billed every month. If you cancel the month to month membership program, you must notify Diamond Glow Car Wash five days prior to the billing date, or you will be charged for that month, and no partial refunds or credits will be given. If you cancel your membership for any reason before the 3-month minimum requirement has been met, you will be charged a $75 early cancellation fee.
Your annual membership will also renew automatically, unless it is canceled prior to the anniversary of the date of enrollment. To cancel your membership, requests must be made in person by filling out and signing a cancellation form, or online at www.DiamondGlowCW.com/cancellations. The membership fee will be automatically billed to your credit or debit card each month for the package selected on the enrollment date. Members enrolling from the 29th to the 31st of the month will be charged every 28th of the month.
If the card is declined at any time, an alternate card is required to maintain the account and the billing date remains unchanged. Diamond Glow Car Wash reserves the right to modify or cancel this program at any time without notice.
Diamond Glow Car Wash also reserves the right to suspend car wash privileges at any time. The membership is transferable to a different vehicle, and a $5 fee will be charged each time the membership is transferred.
Membership is per vehicle and for personal use only. Taxis, limos, and any type of commercial or fleet are prohibited. The pass may be used once per day only on the vehicle it was purchased for.
Membership is not valid for vehicles that cannot fit on the conveyor or are unable to ride through the tunnel. Members may upgrade to a higher wash or add extra services and pay the difference at the time of purchase.
This program is not valid with any other offers or discounts/coupons. Diamond Glow Car Wash may be closed due to inclement weather, holidays, or equipment breakdown. Wash Pass time limit will not be extended for such closings.
If you are caught using multiple vehicles or any other misuse of the pass, you will be charged full retail price for every wash that was not used on the primary car. Continued misuse of the pass may result in a $75 misuse fee and/or cancellation of the membership.
- Cancellations: There is a 3-month minimum commitment from the date you sign up for this membership. To cancel a membership, requests must be made in person by filling out and signing a cancellation form, or online at www.DiamondGlowCW.com/cancellations (no over the phone, voice messages, or e-mails will be accepted). You must notify Diamond Glow Car Wash at least five days prior to the billing date, or you will be charged for that month, and no partial refunds or credits will be given. If you cancel your membership for any reason before the 3-month minimum requirement has been met, you will be charged a $75 early cancellation fee.
- RFID tag or sticker must be securely attached to the windshield. Any evidence that the tag has been tampered with means that a new tag will have to be issued at a $5 cost.
- You must provide Diamond Glow Car Wash with a valid e-mail address or cell phone that allows text messaging. You agree to receive notifications via e-mail and / or text message regarding your account or any other communications from Diamond Glow Car Wash. We’ll not reimburse you for costs associated with receiving text messages or e-mails. We’ll never sell or give away your personal information.
- Lost, stolen, damaged, or new vehicle RFID tags are charged $5 for replacement.